Our Privacy Policy

Glyn Young Chartered Surveyor
Last updated: January 2026
Glyn Young Chartered Surveyor (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website.

1. Who We Are

Glyn Young Chartered Surveyor is a professional surveying practice based in Scotland.
Data Controller:
 Glyn Young Associates Limited, 3 Redcastle View, Kirkhill, Inverness-shire, IV5 7NN Email: glyn@glynyoung.com Phone: 01463 630150

2. Information We Collect

We may collect and process the following information:
* Name
* Email address
* Telephone number
* Property address (if provided via enquiry)
* Any other information you voluntarily provide through contact forms or email enquiries
* Technical data such as IP address, browser type, and pages visited (via cookies or analytics)

3. How We Collect Information

We collect information when you:
* Submit an enquiry via our website contact form
* Contact us directly by email or phone
* Browse our website (through cookies and analytics tools)

4. How We Use Your Information

We use your personal data to:
* Respond to enquiries and provide our services
* Communicate with you regarding your request
* Improve our website and services
* Comply with legal or regulatory obligations
We will only use your data where we have a lawful basis to do so, such as:
* Your consent
* Performance of a contract
* Compliance with a legal obligation
* Legitimate business interests

5. Data Sharing

We do not sell or rent your personal data to third parties.
We may share information with:
* Professional advisers (e.g. accountants or legal advisers)
* IT or website service providers
* Regulatory or legal authorities where required by law
Any third parties are required to respect the security of your data and process it in accordance with the law.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:
* Access your personal data
* Request correction of inaccurate data
* Request erasure of your data
* Object to or restrict processing
* Request data portability
To exercise any of these rights, please contact us using the details above.

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can choose to accept or decline cookies through your browser settings.
[Optional: Link to a separate Cookie Policy if applicable]

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top.

12. Contact & Complaints

If you have any questions about this Privacy Policy or how we handle your data, please contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk